A flood event in New London brings everything the water touched into contact with contaminants from storm drains, sewage lines, and surface runoff. The cleanup process has to account for all of it — not just the visible mess.
Here's what COS Water Damage Restoration brings to every Flood Damage Cleanup job in New London that separates genuine flood recovery from a surface cleanup.
Flood water in New London is classified as Category 2 or Category 3 — containing contaminants from storm drains, agricultural runoff, or sewage intrusion. Our crew uses the correct containment, PPE, extraction equipment, and disposal procedures for contaminated water events — not standard water damage methods.
We're based in New London, not dispatched from a regional hub. That's what makes fast response possible.
You can't dry a space that still has saturated debris in it. Full cleanup is the prerequisite for effective structural drying.
Flat-rate pricing, in writing, before any equipment is deployed — that's the standard on every New London job.
COS Water Damage Restoration's New London flood team handles the complete recovery process — from the first pump-out through final antimicrobial treatment and reconstruction. Each phase requires specific expertise and equipment.
Rapid pumping prevents ongoing contamination spread and limits the total square footage of affected structural materials.
After the water is out, the debris starts. Flood events in New London leave behind sediment, organic material, waterlogged furniture and belongings, and materials that absorbed contaminated water and cannot be safely dried in place — drywall, carpet, pad, and insulation being the most common. Our New London crew performs full debris removal and regulated disposal, leaving a clean structural shell ready for proper drying and treatment.
Every structural surface that came in contact with Category 2 or Category 3 flood water in New London receives antimicrobial treatment before drying equipment is staged. This is not optional — it's the only way to prevent microbial colonization from starting during the drying cycle, which typically runs 3-7 days and creates ideal temperature and humidity conditions for mold growth if untreated surfaces are present.
Structural drying doesn't complete when the room "feels dry" — it completes when the instrument readings confirm it.
We file the claim, coordinate the adjuster visit, and follow the settlement through — so you're not navigating the insurance complexity on top of the property damage.
One company from flood water to finished restoration. No handoffs, no coordination gap.


Call +1-844-499-0972 and a live New London dispatcher answers — not an automated queue. Your situation is assessed, the nearest New London flood crew is dispatched, and your estimated arrival is confirmed during the call.
Flood cleanup requires flood-specific equipment. Our New London crews arrive prepared for the full scenario.
The full scope informs the estimate — no partial quotes that grow once work begins.
Written satisfaction guarantee. One crew, one scope, one invoice — matching the estimate you approved.



"After storm flooding took out our New London basement, I expected weeks of chaos. COS Water Damage Restoration arrived within an hour, had the water pumped out by the following morning, did complete debris removal including the damaged drywall and flooring, treated every surface before the drying equipment went in, and documented the entire process for our flood insurance claim. Settlement came back in under three weeks. The reconstruction was clean and on time. This is how a recovery company should operate."
"I went through Flood Damage Cleanup with another company two years ago after a different storm. That company dried without properly removing saturated materials, and we had mold problems within a month. This time I chose COS Water Damage Restoration. They took out everything that couldn't be safely dried, treated the framing, and ran a proper drying program with daily readings. No mold. No repeat issues. I should have called them the first time."
"The estimate conversation before any work started was exactly what I needed. After a flood you feel powerless — the written pricing discussion gave me back a sense of control. I knew what was happening, why, and what it would cost before anything began. COS Water Damage Restoration's New London team was professional from the first phone call to the final walkthrough."
COS Water Damage Restoration's New London flood cleanup team serves New London and surrounding communities throughout CT. Call +1-844-499-0972 to confirm same-day coverage at your address.
Don't let flood contamination sit in your New London property's structural materials. Call +1-844-499-0972 and get a certified cleanup crew on site fast.
📞 Call +1-844-499-0972 — New London Flood Response24/7 Dispatch · IICRC Certified · Contamination Protocols · New London, CT